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Patient Information

Financial Policy

We are committed to providing you with the best possible care, and are pleased to discuss our professional fees with you at any time. Your clear understanding of our Financial Policy is important to our professional relationship. Feel free to ask about our fees, Financial Policy, or your responsibility.

 

REGARDING INSURANCE

Dental insurance is a contract between you and your insurance company. It is your responsibility to understand the extent and limits of your coverage, and to provide our staff with accurate information to process your claim efficiently (i.e. insurance company address, phone number, etc.). It is not our place to enter into disputes between you and your insurance company regarding deductibles, co-payments, etc. other than to provide factual information.

We participate with UNITED CONCORDIA NETWORK, DELTA DENTAL, CAPITAL BLUE CROSS DENTAL, AND UPMC ADVANTAGE PLAN.

If you have an insurance company with whom we do not participate, 100% of the total cost is required at the time of treatment. We accept MasterCard, VISA, Discover and American Express. A professional courtesy is offered to patients who pay with cash, check or credit card. If you are unable to utilize one of these methods of payment, we have arranged a program with CareCredit to provide our patients with an affordable payment plan. Our business staff will help you with the payment plan you choose.

Our staff will help you process whatever paperwork is required. However, the ultimate responsibility lies with you for payment of any and all monies due.

 

NON-INSURED

Patients who do not have dental insurance are expected to pay the total fee the day service is provided. We accept MasterCard, VISA, Discover and American Express. A professional courtesy is offered to patients who pay with cash, check or credit card. If you are unable to utilize one of these methods of payment, we have arranged a program with CareCredit to provide our patients with an affordable payment plan. Our business staff will help you with the payment plan you choose.